Reinstalling Carbonite Safe (Mac 2x)

• This article is for Mac 2x - View the Mac 1x article (Not sure?) | View the Windows article

You can reinstall Carbonite Safe on your existing Mac to update Carbonite to the latest version, fix common issues, and add improvements to the software.

First, sign into your Carbonite account at https://account.carbonite.com.

Sign In

Once signed in, select Computer options and click Reinstall Carbonite for the backup you wish to reinstall on this computer.

Click the Download now button to download the Carbonite setup file. Run the file when the download completes.

Double-click the Carbonite file to start the installation process. You'll see the Carbonite Terms of Service as the first screen when you start the installation. Click Continue to agree and proceed.

After agreeing, you'll be prompted to type in the password you use to log into your Mac. Type it in and click Add Helper to continue.

You'll see Carbonite progress through the installation and then you'll be prompted select backup locations. Mark any of the checkboxes to have Carbonite look at these folders for backup.

After that you'll see Carbonite finish the installation and you can then open the User Interface. You can now add, remove, or restore files on your computer. You can also use Carbonite to determine the status of your backup.