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Backup Overdue for Carbonite Safe (Mac 2x)

Summary:

Carbonite will automatically send out backup overdue emails if your computer hasn't connected to Carbonite within 14 days.

This article applies to:

Carbonite Plans Products Platforms Version
Basic, Plus, and Prime (Not sure?) Safe (Not sure?) – View the Safe Pro article Mac – View the Windows article Mac 2x (Not sure?) – View the Mac 1x article

Solution:

  1. Ensure your computer is connected to the internet.
  2. Restart your computer.
  3. Update Carbonite to the latest version.

If you continue to have backup issues, please review Stuck Backup and Backup Errors to resolve common issues.

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