Adding Excluded Files to Your Backup (Mac 2x)

• This article is for Mac 2x - View the Mac 1x article (Not sure?) | View the Windows article

Carbonite does not automatically add video files or files over 4 GB in size to your backup by default. You can manually add these files to your backup. Please choose your operating system from the list below for instructions.

The Carbonite User Interface is the easiest way to add files to your backup. There is currently no method for selecting types of files to be included to your backup. However, you can manually add files to your backup through the Carbonite User Interface.

System and temporary files cannot be included in your Carbonite backup because they can cause issues with Carbonite's backup operations. A list of excluded file types and locations is available in this Knowledge Base article.

Files can be added to your backup from within the Carbonite User Interface.

Click the Carbonite icon in the menu bar and select Open Carbonite to open the Carbonite User Interface.

Within the Carbonite User Interface, click one of the tabs under MY FILES or MY DRIVES and navigate to a file or folder which is not selected for backup.

Files and folders without status icons are not selected for backup. Locate the file or folder you wish to select for backup and click the Back this up button to select it for backup.

If several large files are added to your backup at the same time, configuring your computer's hibernation and sleep settings so that it remains powered on and connected to the internet will ensure that your files are backed up as quickly as possible.