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Adding Excluded Files to Your Backup

Carbonite does not automatically add video files or files over 4 GB in size to your backup by default. You can manually add these files to your backup. Please choose your operating system from the list below for instructions.

You can manually add files larger than 4 GB in size to your backupA set of copies of your files on our servers. with the Carbonite menu.

System and temporary files cannot be included in your Carbonite backup because they can cause issues with Carbonite's backup operations. A list of excluded file types and locations is available in this Knowledge Base article.
Backing Up an Excluded File with the Carbonite Menu

If you are unsure if a file is included in the backupA set of copies of your files on our servers. by default, navigate to the file you would like to check and use the Carbonite menu to see if it is selected.

Right-click a file that is not selected for back up and select Carbonite. The gray text will give you information about the status of the file.

File Type Excluded By Default

If a file is excluded by default, you can right-click on it and select Carbonite; Back this up. If you do not see a Carbonite option, you will be unable to select the file for back up.

Backing Up Excluded File Types with the File Properties Window

If you use the Carbonite tab within the File Properties window, you can select a type of file to be included in your backup (e.g. if you select an .avi video file to be included, any .avi files in a folder already selected for back up will be included in your backup set).

First, right-click on a file of that type and select Carbonite; Properties. You will see the File Properties window displayed to the Carbonite tab.

Right-click the File and select Carbonite; Properties

Within the Carbonite tab, under the Details panel, you will be able to select that file type for back up.

Place a checkmark next to Back up files of this type (within folders selected for back up) and click Apply.

File Properties Window: Carbonite tab

This will add all files of that type to your backup if they are in a folder that is already selected for back up. If there is already a checkmark, you do not need to do anything as those files will be backed up. If the files are in a folder not selected for back up, right-click the folder and select Carbonite; Back this up.

If you cannot place a check in the box, Carbonite is unable to back up files of that type.
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