Enrolling in Automatic Renewal for Carbonite Safe Backup Pro

• This article is for Carbonite Safe Backup Pro - View the Carbonite Safe article

Automatic renewal is the process of using your credit card on file to automatically purchase a subscription of Carbonite Safe Pro. When you initially purchased your Carbonite Safe Pro subscription, you were given an option on whether or not to enroll in automatic renewal. Regardless of the method you selected when you purchased, you can change your automatic renewal status at any time through your Dashboard.

If you are currently not enrolled in automatic renewal, this will be stated within your Dashboard. When you are not enrolled in automatic renewal, you will need to manually renew your subscription when your subscription comes up for renewal.

Sign into your Carbonite Safe Pro account as the Billing Owner at https://account.carbonite.com/smb/account/AccountSummary or with the button below.

Sign In

Once signed in, click Account Summary to view your automatic renewal status. You will see text indicating that you are not currently enrolled in automatic renewal. To enroll in automatic renewal, click Change.

A popup will appear with details pertaining to your account. To enroll your Carbonite Safe Pro account in automatic renewal, click Enroll in automatic renewal.

You will now be enrolled in automatic renewal for your account. When your subscription comes up for renewal, Carbonite will automatically renew your subscription with the card on file.