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Changing Your Credit Card for Carbonite Safe Backup Pro

This article is for Carbonite Safe Backup Pro - View the Carbonite Safe article

Carbonite Billing Owners can change the credit card on file within their account through the dashboard. First, sign into your Carbonite account as the Billing Owner at https://account.carbonite.com/smb/billing/info or with the button below..

Once signed into your account, you will see the billing information for your account. To edit the credit card on file, click Edit.

If you do not see a credit card listed here, it means that the Billing Owner was recently changed. You can add a new credit card to your account by enrolling in automatic renewal within the Account Summary tab. You can then change your automatic renewal status as you see fit.

You can edit any aspect of the current card on file. Once you have finished inputting your new credit card information, click Save to save the changes to your account.

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Definitions

Restore: The act of downloading your backed up files from our servers to your computer.
Back up: The act of uploading a copy of your files to our servers for safekeeping.
Backup: This is the copy of files that you've backed up to our servers.
InfoCenter: This is the Carbonite user interface on the Windows version of the product.
Carbonite Backup Drive (CBUD): this is your interface into what's in your backup and how you can restore files or remove files from your backup.
Dots: We place colored status dots on your files in order for you to quickly see what's backed up.
Frozen for safekeeping (freeze backup / frozen mode) : This is a state that you can place Carbonite in to let you safely restore your backup. While in this state, no files or changes will be backed up to our servers.

Common Articles

Personal Restore Overview [Windows] [Mac]
Office Restore Overview [Windows] [Mac]
[Server Restore] [Appliance Restore]
Backup Overdue Personal [Windows] [Mac]
Backup Overdue Pro [Windows] [Mac]

Carbonite Support > Changing Your Credit Card for ...

Changing Your Credit Card for Carbonite Safe Backup Pro

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Definitions

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