Updating to the Latest Version of Carbonite Safe Backup Pro

Summary:

To ensure you have the most recent security and software improvements, we recommend updating Carbonite Safe Backup Pro to the latest version.

This article applies to:

Carbonite Plans	Products	Platforms
Core, Power, and Ultimate (Not sure?)	Safe Pro (Not sure?) - View the Safe article	Windows – View the Mac article

Solution

From the target computer, follow the instructions below to update your existing Carbonite software to the latest version.

1. Download the Carbonite update file here or with the button below.

   Download Carbonite
   Are you using Windows XP, Vista or Server 2003? Download the previous version of Carbonite

2. Depending on your web browser, use the instructions below to open the downloaded file.
   • Within Google Chrome, the Carbonite icon will appear in the bottom left of your screen. Click the file to open it.
   • Within Mozilla Firefox, a message will appear asking if you would like to save the file. Click Save File, click the arrow in the top right corner of your screen, and double-click the file to open it.
   • Within Microsoft Edge or Internet Explorer, click Run at the bottom of the screen to open the Carbonite file.
3. After following the steps for your web browser above, a User Account Control alert will appear. Click Yes to continue.
4. The Carbonite Terms of Service will appear. Click I agree to start the update process.

After the installation completes, a success window will appear. Carbonite is now installed on your computer with the latest version and will start backing up any new files within the next few minutes.

Additional Information:

If Carbonite is not already installed on your computer, please reinstall Carbonite Safe Backup Pro from your account to get the latest version.