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Importing IncrediMail Email
- This article is for Windows only
To be able to import your emails or contacts back into IncrediMail, you first need to install the program onto your computer. Choose the option below that best fits your situation.
The sections below are collapsed. Please click a section title to open / close the appropriate section.
After your programs have been installed, please enter Recover Mode. This will ensure that your restore goes as smoothly as possible.
After you have put Carbonite into Recover Mode, you can start the process of restoring your files. To restoreTo download files from Carbonite’s servers to your computer. your files, you will need to open the Carbonite Backup Drive through the File Explorer window (alternatively called Windows Explorer in older Windows operating systems).
Double-click the Carbonite Backup Drive icon.
You will see the Carbonite Backup DriveCarbonite’s virtual drive, containing all the files within your backup. Located within Windows Explorer. window displayed. This window shows you all of the files in your backup (A set of copies of your files on our servers) organized the same way they are on your computer.
Double-click the Backed Up Files icon.
Browse to the location of your IncrediMail files to restore them. They are generally stored in the following locations:
Windows XP
- C:\Documents and Settings\[User Name]Your [User Name] will vary depending on how you set up your computer. If you do not see your own name, your files are most likely in something generic, such as Owner or User.\Local Settings\Application Data\IM\Identities\.
Windows Vista, Windows 7, Windows 8 or Windows 10
Importing IncrediMail Emails
- Within the Carbonite Backup Drive, right-click the Identities folder and select Restore To....
- Within the Browse for Folder window, select Desktop and click OK.
- From within IncrediMail, select File; Import and Export; Import Messages.
- In the Import Messages dialog box, select IncrediMail and click Next.
- Click Select Folder, browse to the Identities folder that contains your email files (where the files were restored to), and click OK.
- Follow the on screen prompts from there to complete the import.
Once you have completely restored all of your data and successfully imported it into the program, please exit Recover Mode to resume normal backup operations.
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