Carbonite Support > Upgrading Your Carbonite Safe ...

Some customers with expired trials may experience an issue where the Buy Now button on their account is blank. You may still click on the blank button in order to upgrade your trial to a paid subscription. We apologize for the inconvenience and appreciate your patience while we work to resolve the issue.

Upgrading Your Carbonite Safe Trial to a Paid Subscription (Mac 2x)

This article is for Mac 2x only (Not sure?) | View the Windows article

You can upgrade your Carbonite trial to a paid subscription from within the Carbonite User Interface by clicking the Buy Now button.

Click the Carbonite icon in the menu bar and select Open Carbonite to open the Carbonite User Interface.

The Carbonite User Interface will be displayed. Click the Buy Now button and follow the prompts to purchase a Carbonite subscription.

If the Carbonite software indicates that you still have a trial after purchasing, you may need to restart your computer.

Was this article helpful?

Yes

Tell us about yourself

What is the main reason for your visit today?

Did you find what you were looking for?

What is your comfort level with computers?

How often do you visit the Carbonite Support site?

How satisfied are you with...

The layout of the site and articles?

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

The ease of finding information?

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

The overall support site?

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

How likely are you to self-serve in the future?

Very Likely Somewhat Likely Not Sure Somewhat Unlikely Very Unlikely

Definitions

Restore: The act of downloading your backed up files from our servers to your computer.
Back up: The act of uploading a copy of your files to our servers for safekeeping.
Backup: This is the copy of files that you've backed up to our servers.
InfoCenter: This is the Carbonite user interface on the Windows version of the product.
Carbonite Backup Drive (CBUD): this is your interface into what's in your backup and how you can restore files or remove files from your backup.
Dots: We place colored status dots on your files in order for you to quickly see what's backed up.
Frozen for safekeeping (freeze backup / frozen mode) : This is a state that you can place Carbonite in to let you safely restore your backup. While in this state, no files or changes will be backed up to our servers.

Common Articles

Personal Restore Overview [Windows] [Mac]
Office Restore Overview [Windows] [Mac]
[Server Restore] [Appliance Restore]
Backup Overdue Personal [Windows] [Mac]
Backup Overdue Pro [Windows] [Mac]

Carbonite Support > Upgrading Your Carbonite Safe ...

Upgrading Your Carbonite Safe Trial to a Paid Subscription (Mac 2x)

Related Articles:

Thank you for your Comments!

Definitions

Common Articles