Carbonite Support > Changing Your Security Questio...

Changing Your Security Questions & Answers for Carbonite Safe Accounts

Your security questions are used to verify your identity when you try to reset your password through the Carbonite website. The answers are case-sensitive. You can change your security questions and answers from within your Carbonite account.

Sign in to your account at https://account.carbonite.com/Account/PersonalInfo or with the button below.

Sign In

Once signed in, click Edit next to the Security Questions panel.

Edit your Personal information
You'll be prompted to create your security questions when you first sign in if you haven't already done so.

Edit your security questions and answers. Click Save to update your changes.

Change your email address
Feedback