Carbonite Support > Enabling Automatic Video Backu...

Enabling Automatic Video Backup for Carbonite Safe Plus

This article is for Windows only

Automatic video backup for Carbonite Safe Plus allows video files on your computer to automatically be selected for backup. This feature is enabled by default for new Carbonite Safe Plus subscriptions purchased after August 17th, 2017. Customers who purchased a subscription to Carbonite Safe Plus before this time will need to activate automatic video backup.

To enable support for automatic video backup, sign in to your Carbonite account through our website at https://account.carbonite.com.

Once signed in, click Computers to display a list of computers on your account. To enable the automatic backup of video files for a computer, click the Activate button.

Once this option has been enabled, you will receive confirmation within your account.

It may take a few hours for your video files to be automatically included in your backup.

You can confirm all your files, including your video files, are automatically being backed up by reviewing your backup selections.

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Definitions

Restore: The act of downloading your backed up files from our servers to your computer.
Back up: The act of uploading a copy of your files to our servers for safekeeping.
Backup: This is the copy of files that you've backed up to our servers.
InfoCenter: This is the Carbonite user interface on the Windows version of the product.
Carbonite Backup Drive (CBUD): this is your interface into what's in your backup and how you can restore files or remove files from your backup.
Dots: We place colored status dots on your files in order for you to quickly see what's backed up.
Frozen for safekeeping (freeze backup / frozen mode) : This is a state that you can place Carbonite in to let you safely restore your backup. While in this state, no files or changes will be backed up to our servers.

Common Articles

Personal Restore Overview [Windows] [Mac]
Office Restore Overview [Windows] [Mac]
[Server Restore] [Appliance Restore]
Backup Overdue Personal [Windows] [Mac]
Backup Overdue Pro [Windows] [Mac]

Carbonite Support > Enabling Automatic Video Backu...

Enabling Automatic Video Backup for Carbonite Safe Plus

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Definitions

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