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Backing Up Files that are Excluded by Default for Carbonite Safe

There are two ways that you can back up excluded files. You can backup individual files that are excluded, or back up that specific type of file. Some files are excluded because they are too large or can be potentially harmful if restored to a new system.

Backing Up an Excluded File with the Carbonite Menu

If you are unsure if a file is included in the backupA set of copies of your files on our servers. by default, navigate to the file you would like to check and use the Carbonite menu to see if it is selected.

Right-click a file that is not selected for back up and select Carbonite. The gray text will give you information about the status of the file.

File Type Excluded By Default
System and temporary files cannot be included in your Carbonite backup because they can cause issues with Carbonite's backup operations.

If a file is excluded by default, you can right-click on it and select Carbonite; Back this up. If you do not see a Carbonite option, you will be unable to select the file for back up.

Backing Up Excluded File Types with the File Properties Window

If you use the Carbonite tab within the File Properties window, you can select a type of file to be included in your backup. Once you do so, any files that have that file type in that folder will be selected for backup.

First, right-click on a file of that type and select Carbonite; Properties. The Carbonite tab of the File Properties window will be displayed.

Right-click the File and select Carbonite; Properties

Within the Carbonite tab, under the Details panel, you will be able to select that file type for back up.

Place a checkmark next to Back up files of this type (within folders selected for back up) and click Apply.

File Properties Window: Carbonite tab
System and temporary files cannot be included in your Carbonite backup because they can cause issues with Carbonite's backup operations.

This will add all files of that type to your backup if they are in a folder that is already selected for back up. If there is already a checkmark, you do not need to do anything as those files will be backed up. If the files are in a folder not selected for back up, right-click the folder and select Carbonite; Back this up.

If you cannot place a check in the box, Carbonite is unable to back up files of that type.
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