Carbonite Support > Storage of Data After Expirati...

Storage of Data After Expiration

  • This article is for Windows and Mac

Carbonite keeps your backed up data on our servers for a limited time after expiration in case you decide to continue with your coverage. Depending on you expired account status, Carbonite will permanently remove your backed up data after 30 or 60 days.

Carbonite PlansRemoval of Data after Failed Automatic Renewal PaymentRemoval of Data after Expiration Date
Safe Basic - Renew now60 days (15 days for trials)30 days (15 days for trials)
Safe Plus - Renew now60 days30 days
Safe Prime - Renew now60 days 30 days
Safe Core - Renew now60 days 30 days
Safe Power - Renew now60 days 30 days
Safe Ultimate - Renew now60 days (30 days for trials)30 days (30 days for trial)

To avoid data loss, renew your Carbonite subscription before the grace period ends. Doing so within the time period will allow your backup to continue from where it left off.

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