Carbonite Support > Supported Operating Systems fo...

Supported Operating Systems for Windows

This article is for Windows - View the Mac article

There are different installation requirements for Carbonite Safe and Carbonite Safe Backup Pro as shown in the table below.

Operating System	Carbonite Safe Plans	Carbonite Safe Power and Ultimate Plans
Windows 7 (32 & 64 bit)
Windows 8 (32 & 64 bit)
Windows 8.1 (32 & 64 bit)
Windows 10 (32 & 64 bit)
Windows Server 2008 (32 & 64 bit)
Windows Server 2011 (32 & 64 bit)
Windows Server 2012 (32 & 64 bit)
Windows Server 2016 (32 & 64 bit)

All other Windows Operating Systems are currently not supported. Carbonite requires an x86 or x64-based CPU and does not currently support ARM CPUs.

Windows Server 2019 is not currently a supported operating system. We are working on updates to the Carbonite software that will allow for this operating system to be supported, however, there is no ETA at this time.

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Definitions

Restore: The act of downloading your backed up files from our servers to your computer.
Back up: The act of uploading a copy of your files to our servers for safekeeping.
Backup: This is the copy of files that you've backed up to our servers.
InfoCenter: This is the Carbonite user interface on the Windows version of the product.
Carbonite Backup Drive (CBUD): this is your interface into what's in your backup and how you can restore files or remove files from your backup.
Dots: We place colored status dots on your files in order for you to quickly see what's backed up.
Frozen for safekeeping (freeze backup / frozen mode) : This is a state that you can place Carbonite in to let you safely restore your backup. While in this state, no files or changes will be backed up to our servers.

Common Articles

Personal Restore Overview [Windows] [Mac]
Office Restore Overview [Windows] [Mac]
[Server Restore] [Appliance Restore]
Backup Overdue Personal [Windows] [Mac]
Backup Overdue Pro [Windows] [Mac]

Carbonite Support > Supported Operating Systems fo...

Supported Operating Systems for Windows

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Definitions

Common Articles