Carbonite Support > Importing Your iTunes Media

Importing Your iTunes Media

You can import your restored iTunes media into iTunes by restoring the iTunes folder to a new location on your computer and then add it to your library through the iTunes software.

By default, Apple stores your local media files in an iTunes Media folder on your Mac.

If you purchased music, movies, or TV shows from Apple or subscribe to Apple Music, the data can be restored by re-downloading your purchases or by turning on iCloud Music Library.
Media TypeiTunes Data Location
MusicMacintosh HD/Users/[User Name]/Music/iTunes/iTunes Media/Music
VideosMacintosh HD/Users/[User Name]/Music/iTunes/iTunes Media/Home Videos
Before following the importing instructions below, please ensure you have restored the files with Carbonite so you can navigate to those files within the program.

Importing Your Media to iTunes

  1. In the iTunes app on your Mac, choose File > Add to Library.
  2. Locate a file or folder that you restored using Carbonite and click Open.

After completing the steps, a copy of all the files will be added to your library in the default location and leave the original files in the existing location.

If you need help importing your restored data, we’ve partnered with Support.com. They specialize in this type of assistance and can be reached at 1-866-314-1159. They are available 24 hours a day, 7 days a week.

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